Inquiries · Booking · CRM
Structured inquiries instead of scattered emails: from a simple contact form to a multi-step inquiry assistant and a standardised inquiry management with statuses and notes. Scope and limits are listed for every item.
01 // Who it is for
For service providers and trade businesses with many inquiries that want to capture and follow up incoming requests in a structured way.
Website with up to five pages, an inquiry assistant with up to eight fields, a mini CRM with three statuses and notes, one notification, acceptance test and 30 days of bug fixing.
Handwerk Digital adds a project gallery and three trade-specific fields to the inquiry system, Kitchen Studio Inquiry offers a guided inquiry on room, dimensions, style, timeframe and budget, and Applicant Compass a careers page with an application form without sensitive data.
Contact form, inquiry assistant, file upload for standard inquiries, lead pipeline, automatic inquiry confirmation and notifications can also be requested individually.
Appointment booking via an existing booking provider or as a custom system to specification, and transfer to a supported CRM.
02 // Packages
Process packages
Up to 5 pages, inquiry assistant with max. 8 fields, mini CRM with 3 statuses/notes, 1 notification, acceptance test and 30 days of bug fixing.
Requirement: One process, 8 fields, 3 statuses and 1 notification. All conditions for Inquiry System Standard
Industry packages
P05 plus a project gallery with up to 8 references and 3 trade-specific fields; the same inquiry assistant and the same mini CRM pipeline.
Requirement: The €300 above P05 covers the gallery and 3 additional fields. All conditions for Handwerk Digital (trades variant of P05)
Industry packages
Up to 5 pages, gallery with up to 8 projects and a guided inquiry form for room, dimensions, style, timeframe and budget; 1 email route.
Requirement: Content provided by the client, one round of corrections. All conditions for Kitchen Studio Inquiry
Process packages
Careers page with an application form, 3 statuses, one admin login, email route and acceptance test.
Requirement: Client content. All conditions for Applicant Compass Start
All prices incl. 19% German VAT; the net price is shown below each price.
03 // Individual services
Available individually, each with its price type and requirements. More items are listed in the full catalogue.
Contact form with required fields, validation and email notification.
€226.10one-offincl. 19% VAT · €190.00 net
Guided inquiry with selection options, progress indicator and structured email output.
€702.10one-offincl. 19% VAT · €590.00 net
Protected upload of ordinary project documents with file limits and access control.
from €345.10one-offincl. 19% VAT · from €290.00 net
Standardised login, inquiry list, statuses, filters and internal notes.
from €1,416.10one-offincl. 19% VAT · from €1,190.00 net
Kanban or list view with defined processing stages for incoming leads.
€702.10one-offincl. 19% VAT · €590.00 net
Transactional confirmation to the customer and notification to the business.
€345.10one-offincl. 19% VAT · €290.00 net
Email or messenger notifications for a new inquiry or a status change.
€345.10one-offincl. 19% VAT · €290.00 net
Context-based WhatsApp link with a pre-filled inquiry and optional tracking.
€226.10one-offincl. 19% VAT · €190.00 net
Integration of an existing booking provider with email confirmation.
€464.10one-offincl. 19% VAT · €390.00 net
Own booking system with times, availability and an admin interface according to specification.
from €3,558.10one-offincl. 19% VAT · from €2,990.00 net
Transfer of a standard form to a supported CRM with an error log.
from €583.10one-offincl. 19% VAT · from €490.00 net
Non-binding price indicator based on a few selection fields and fixed rules.
€702.10one-offincl. 19% VAT · €590.00 net
Additional technical monitoring of small CRM, form or booking modules.
€58.31/ monthincl. 19% VAT · €49.00 net
Example
Schematic view of a mini CRM with an inquiry list, statuses and internal notes. Such an admin view is part of the Inquiry System Standard package or can be booked as the separate service “Mini CRM for inquiries”; it is not automatically part of every website.
04 // Limits
05 // Process
01
You choose suitable services, see a non-binding estimate and describe your plans in six short steps. If not everything is decided yet, you can say so.
02
Together we clarify which packages or individual services fit your goal.
03
The quote sets out scope, price and timeframe before work begins.
04
Setup within the agreed scope; afterwards the monthly care as described in the chosen package.
06 // Questions
Not in the Inquiry System Standard. A protected upload of ordinary project documents with file limits and access control can be booked as the separate service “File upload for standard inquiries”.
A CRM connection is listed as a separate service in the catalogue. It requires a documented API and valid access; platform costs are added.
The standard forms are intended for ordinary inquiry data. Medical or other special categories of sensitive data are not processed through them.
Next step
Describe how inquiries reach you today. Then we will see which building block or package fits.